Terms of Service

These Terms of Service ("Terms") govern your access to and use of the MessagePipe platform and website (the "Service") provided by MessagePipe, Inc. By creating an account or using the Service, you agree to these Terms.

Accounts

You are responsible for your account, for keeping your credentials and API keys secure, and for all activity under your account. You must provide accurate information and be authorized to bind your organization.

Acceptable use

• No unlawful, deceptive, or infringing content, and no unsolicited messaging (spam).
• Obtain all consents required to message your recipients.
• No attempts to disrupt, reverse engineer, or gain unauthorized access to the Service.
• Comply with the policies and laws applicable to each channel and provider you use.

Plans and billing

Paid plans and usage-based charges are billed in advance or as described at sign-up. Fees are non-refundable except as required by law. We may change pricing with notice for future billing periods.

Customer content

You retain ownership of the content you send through the Service. You grant us the rights needed to process and deliver it on your behalf. Our processing of personal data is governed by our Data Processing Addendum.

Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to protect the Service and its users. Soft-deleted workspaces are removed after a grace period.

Disclaimers and liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, MessagePipe is not liable for indirect or consequential damages, and our total liability is limited as set out in your order or agreement with us.

Governing law

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Contact legal@messagepipe.com with questions.